As a new ice cream shop owner I made contact with Taylor Freezer of Albany when first researching soft serve ice cream equipment. It became clear to me very quickly that this was the company I should be working with to turn my idea into reality. Taylor has literally been with me every step of the way, from selecting the right equipment, right up to and through opening day three months later! The support I received went far and beyond just purchasing their equipment. Taylor assisted in store layout and offered hands on training for both the equipment and ice cream products sold in the shop. They provided industry contacts for everything from ice cream mix to paper supplies. They even went so far as to provide a multi-page list of items needed to open and run the store, right down to the can opener! Taylor sales and tech support are second to none!

Sincerely,
Liz Hughes, Owner
Emma’s Lake Placid Creamery
Lake Placid, NY

Liz